Privacy Policy

Effective date: 15 September 2025

This Privacy Policy explains how WinWiz ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you access our website, products, and services. We comply with applicable Indonesian laws and regulations regarding personal data protection.

Information We Collect

  • Account data: name, email address, phone number.
  • Transactional data: purchased products, payment confirmations (processed by third parties).
  • Usage data: pages viewed, clicks, device and browser information, cookies.

How We Use Your Information

  • To provide and improve our services and content.
  • To process transactions and deliver purchased products.
  • To communicate updates, promotions, and customer support.
  • To ensure security, prevent fraud, and comply with legal obligations.

Sharing of Information

We may share your information with service providers that assist in operations (e.g., payment processors, analytics). We do not sell your personal data. Disclosures may occur to comply with law or protect rights, property, and safety.

Data Retention

We retain personal data only as long as necessary for the purposes stated above or as required by law.

Your Rights

Subject to applicable law, you may request access, correction, or deletion of your personal data by contacting us. We may require verification of your identity before processing such requests.

Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no method of transmission or storage is fully secure and we cannot guarantee absolute security.

Cookies

We use cookies and similar technologies to enhance user experience and analyze usage. You can control cookies via your browser settings.

International Transfers

If we transfer personal data outside Indonesia, we take reasonable steps to ensure appropriate protections in accordance with applicable laws.

Changes to This Policy

We may update this policy periodically. Continued use after updates constitutes acceptance of the revised policy.

Contact

For privacy inquiries, please contact us via our contact page or the communication channels listed on the website.